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Frequently Asked Questions
Can’t find what you’re looking for? Get in touch directly — we’re happy to answer any questions.
What size of business do you typically work with?
We work with growing businesses across the UAE — typically those with between 20 and 500 employees who have outgrown ad-hoc facilities management but aren’t yet at the scale to justify a full in-house FM team. If you’re unsure whether we’re the right fit, just get in touch and we’ll be honest with you.
Do you provide ongoing support or just one-off projects?
Both. Some clients engage us for a specific project — a compliance audit, a vendor tender, a move. Others retain us on an ongoing advisory basis, where we act as their outsourced FM function. We’ll recommend the right model for your situation.
How quickly can you get started?
Usually within one to two weeks of an initial conversation. We don’t have a lengthy onboarding process — we ask the right questions, understand your situation, and get to work.
Do you work across all Emirates?
Yes. We support businesses across Dubai, Abu Dhabi, Sharjah, and the wider UAE. Where needed, we can also support businesses with facilities in other GCC markets.
What makes Keystone different from a traditional FM company?
We’re an advisory practice, not a service delivery contractor. We don’t supply cleaners or security guards — we help you manage the businesses that do, and ensure your entire FM operation is structured, compliant, and cost-effective. Think of us as your FM director, without the full-time overhead.
How do you charge for your services?
Depending on the scope, we work on a project fee, a monthly retainer, or a combination of both. We’ll always be transparent about costs upfront — no surprises.
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Tell us about your business and your facilities challenges. We’ll come back to you within one business day with an honest view of how we can help.
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